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We will process each order as soon as your payment is confirmed.
If you don't receive any email from us (not auto responder) in 48 hours, please email us at: billy_budiman@java-kretek.com We'll send your order to delivery address written in your order. We're not responsible for undelivered/ long time delivered order caused by wrong/ incomplete address. We're not responsible for package returned because of unclaimed by address to the Post Office. We do not charge anything else beside cigarettes price and we are not responsible for any additional (local) custom costs/duty taxes apart from the price listed in our website may applied in your country. We're not responsible for undelivered/ long time delivered order caused hold by Customs. Customs issues and regulations are outside the control of us. Find out your country's policy for importing tobacco product. Confiscated by Customs not be refunded. Your order is delivered by Pos Indonesia, which is an Indonesian government company.
All transactions with JAVA KRETEK are safe and secure, and all of your personal information and privacy is used only for processing your order. Feel free to browse our site . Thank you very much. |